Before we start - have you read the Patient Information Leaflet (PIL) for this medicine?

The leaflet explains how to take it, who should not take it, and the side effects. Ask us if you do not have a copy.

Who will be taking this medicine (the intended user)?
Are you - the person placing this order - 18 or over?

You must be 18 or over to buy from us. The medicine itself may be for someone else.

Is the intended user 16 years or older?

Pepto-Bismol contains a salicylate and must not be given to under-16s. Other indigestion remedies may be suitable.

What is the intended user's biological sex?

We ask because it affects some safety checks (for example pregnancy).

Does the intended user have any of these: difficulty or pain when swallowing, unintentional weight loss, vomiting blood or material like coffee grounds, black or tarry stools (not caused by a medicine such as iron or Pepto-Bismol), a lump in the tummy, or are they over 55 with new indigestion?
Is the discomfort actually chest pain - or pain spreading to the arm, neck, or jaw, with sweating, breathlessness, or feeling faint?
Is the intended user pregnant, trying to become pregnant, or breastfeeding?
Has the intended user ever had an allergic reaction to any ingredient in this medicine?
For Pepto-Bismol (bismuth subsalicylate): is the intended user allergic to aspirin or salicylates, or taking a blood thinner (such as warfarin), aspirin, or methotrexate?

This question matters for Pepto-Bismol only. It does not apply to alginate antacids such as Gaviscon or Peptac.

Does the intended user have heart failure or kidney problems, or are they on a low-salt diet?

Some antacids (such as Gaviscon and Peptac) contain sodium.

Do you understand that this is for short-term relief, and to see a pharmacist or GP if symptoms last more than 2 weeks or keep coming back?

Note: Pepto-Bismol can harmlessly turn the stool and tongue black - this is normal and goes away after stopping.